Waiting for Your Order Delivered from Timtara.com?

Recently, we had a talk with Timtara CEO Arindam bose and published it in our forum. Within no time we received some 20+ comments and all talking negative about Timtara.com, we were surprised, this company got listed in top 20 hottest e commerce startup in DQ list. To understand the reality and customers pain point we had shared these comments with Arindam. He assured us that he was reaching out to each and every dissatisfied customer.

We wanted to understand how it could have happened and had a discussion with Arindam, he told us that he never expected this kind of demand coming to Timtara.com (he said he had a customer base of around 10 lakhs). On further questioning he told us that since there was not a proper IT infrastructure to support the demand. Recently, Timtara has implemented CRM system and ready to cater the demand.

CNBC awaaz also showed the reality of Timtara.com in his programme Paharedar. Here is the video

Retailopia salute Zee News -Haq ka Sawal and CNBC TV for taking this issue in a bigger forum. You can get connected to Zee News – Haq ka Sawal to know how you can get your delivery from Timtara or drop your order no. , name etc. we will ask Timtara to look into these and address the issues quickly.

Apologies, From Flipkart : Mail Sent to All Customers

Flipkart has sent a mail to all its customers. It's good. Flipkart has learnt post Mi3 debacle where lot of customers would like to buy the product . Flipkart has started communicating to customers . It is like Narendra Modi Style. Communicate with your Audience . Always be in Touch. Below is the mail Content. Dear Customer, Yesterday was a big day for us. And we really wanted it to be a great day for you. But at the end of the day, we know that your experience was less than pleasant. We did not live up to the promises we made and for that we are really and truly sorry.

Alibaba plans direct entry to India. Do Flipkart and Amazon need to worry ?

G ood news for consumers especially for those who are ordering from Alibaba (China) and wait for their products to arrive after 45 days . Many of Indian online consumers order directly from Alibaba as the cost advantage is huge (almost as low as 20% - 30% of the price you get it from Flipkart and Amazon) . They get their products from Aliexpress (Alibaba logistics arm) after 45 days. " We buy electronics items quite frequently from Alibaba and the prices are very low compare to Indian online retailers", said a frequent buyer from India. Many traders get their product directly from Alibaba after paying import duty and still it is quite cheap. They sell these products on Indian marketplace like Flipkart and Amazon. If you see the math, it is quite simple . Flipkart and Amazon charge approximately 20% commission from the sellers. Sellers add his markup price on top of delivery charges , transaction charges plus market place commission, import duty from China, sel...

SnapDeal goof up delivery became HUL Marketing Opportunity

Snapdeal Goof up Recently, Snapdeal goofs up delivery of Samsung galaxy duo mobile phone. The phone Mr Laxminarayan Krishnamurthy wanted to gift his wife on her birthday. Instead of samsung mobile he has received an old kitchen soap. Imagine a customer reaction. See what he has written on his facebook wall and the post got viral and till now it has got 20,524 shares on Facebook. Imagine how many people the post might have reached. The rough estimates of the reach could be around 40 to 50 lac people. (just an estimate) Nothing much to say about Snapdeal, when you see mouthshut reviews and customer complaints. This is not new. We have earlier faced the similar issue with Snapdeal where they were not able to deliver a printer and in another instance they have sent a defective tricycle for my kid. Read More : Buying From SnapDeal : Think Twice.

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