Guys – Snapdeal is a marketplace, they don’t keep inventory[items]. They work on dealer network. SnapDeal is just a broker/transaction portal. Snapdeal lists items on its website and don’t do proper check with their dealers.
Recently, I have encountered with two such incidents. I don’t know if you guys have also experienced the same. My Success Rate with Snapdeal is 0%
Cancellation of Order and Refund takes 7-10 days’ time
I have ordered one laptop and paid upfront, Got a message that it would be dispatched by 11th Apr 2013. After 2-3 days got a message that dispatch date is 16th and today got a call that they can’t make it. The money will be refunded in next 7 working days. Order ID : 936845784
Damaged Old Products from Snapdeal Sometimes
We have ordered a cycle from Snapdeal .Order ID : 844060716 (http://www.snapdeal.com/product/everready-exciting-red-cycle/220736?RID=similarsoldout_products_1)
The cycle delivered is quite old, and some plastic stuff like - basket etc is broken. First of all, it got delayed by 2 days what snapdeal has promised. The issue was my son's birthday was on Jan 22, 2013 and I was very disappointed. The colour I order was red but it is pink. Also it had lot of dents in the entire body... paint was also chipping out. Also packaging was pathetic..
So do your research before you buy from any marketplace [those who don’t keep Inventory and believe in Just In Time and Dealer Network].
Image Credit: Snapdeal