Buying From SnapDeal : Think Twice

Guys – Snapdeal is a marketplace, they don’t keep inventory[items]. They work on dealer network. SnapDeal is just a broker/transaction portal. Snapdeal lists items on its website and don’t do proper check with their dealers.

Recently, I have encountered with two such incidents. I don’t know if you guys have also experienced the same. My Success Rate with Snapdeal is 0%

Cancellation of Order and Refund takes 7-10 days’ time

I have ordered one laptop and paid upfront, Got a message that it would be dispatched by 11^th Apr 2013. After 2-3 days got a message that dispatch date is 16^th and today got a call that they can’t make it. The money will be refunded in next 7 working days. Order ID : 936845784

Damaged Old Products from Snapdeal Sometimes

We have ordered a cycle from Snapdeal .Order ID : 844060716 (http://www.snapdeal.com/product/everready-exciting-red-cycle/220736?RID=similarsoldout_products_1)

The cycle delivered is quite old, and some plastic stuff like - basket etc is broken. First of all, it got delayed by 2 days what snapdeal has promised. The issue was my son's birthday was on Jan 22, 2013 and I was very disappointed. The colour I order was red but it is pink. Also it had lot of dents in the entire body... paint was also chipping out. Also packaging was pathetic..

So do your research before you buy from any marketplace [those who don’t keep Inventory and believe in Just In Time and Dealer Network].

Image Credit: Snapdeal

Apologies, From Flipkart : Mail Sent to All Customers

Flipkart has sent a mail to all its customers. It's good. Flipkart has learnt post Mi3 debacle where lot of customers would like to buy the product . Flipkart has started communicating to customers . It is like Narendra Modi Style. Communicate with your Audience . Always be in Touch. Below is the mail Content. Dear Customer, Yesterday was a big day for us. And we really wanted it to be a great day for you. But at the end of the day, we know that your experience was less than pleasant. We did not live up to the promises we made and for that we are really and truly sorry.

Alibaba plans direct entry to India. Do Flipkart and Amazon need to worry ?

G ood news for consumers especially for those who are ordering from Alibaba (China) and wait for their products to arrive after 45 days . Many of Indian online consumers order directly from Alibaba as the cost advantage is huge (almost as low as 20% - 30% of the price you get it from Flipkart and Amazon) . They get their products from Aliexpress (Alibaba logistics arm) after 45 days. " We buy electronics items quite frequently from Alibaba and the prices are very low compare to Indian online retailers", said a frequent buyer from India. Many traders get their product directly from Alibaba after paying import duty and still it is quite cheap. They sell these products on Indian marketplace like Flipkart and Amazon. If you see the math, it is quite simple . Flipkart and Amazon charge approximately 20% commission from the sellers. Sellers add his markup price on top of delivery charges , transaction charges plus market place commission, import duty from China, sel...

Snapdeal is sold to Flipkart or Paytm ? Talks are on !

It is too early to comment who will be strengthening the ecommerce muscle by buying a unicorn like Snapdeal. Talks are on of selling Snapdeal to Flipkart or Paytm but all the three companies have denied it. The whole discussion came into picture when Softbank decided to talk about $50 million of bridge finance to support this initiative This news first came out in an online daily newspaper The Mint . Your information is incorrect and without basis. We are making decisive progress in our journey towards profitability and all our efforts are aligned in this direction. the spokesperson said in an email to Mint. Earlier this year, Snapdeal has laid off over 600 employees to restructure its business and wanted to become profitable . This Financial year Snapdeal has reported a loss of $14.93 million. Who is buying Snapdeal - Paytm or Flipkart ? Let's examine who will be the potential beneficiary of this deal if it happens. Recently Flipkart has rais...

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